Complaint Letter (Surat Komplain)

Jl Tebet Timur Dalam 1
Indonesia, Jakarta, 12860

November 15, 2011

Dirga Ferdinand
Manager
Sumerian Records

Jl Kebon Kelapa Raya
Indonesia, Jakarta, 12988

Dear Dirga:

On November 4, I had repaired a Computer at Mangga 2 Raya.

Unfortunately, your service has not performed well or the service was inadequate because it may be broke again. I am disappointed because the service was not performed correctly.

To resolve the problem, I would appreciate your state the specific action you want repair it again. Enclosed are copiesĀ of my records include guarantees.

I look forward to your reply and a resolution to my problem and will wait until tomorrow before seeking help from a consumer protection agency or the Better Business Bureau. Please contact me at the above address or by phone at 021-95098929.

Sincerely,

Abdurrahim

Enclosure(s)

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